1. We need 1 to 3 working days to process the order, and usually 10-15 days later you will receive your products. The shipping is delayed for some objective or uncontrolled reasons. We will notice our customer ahead for delays.
  2. All our orders are shipping from the US CA warehouse.
  3. Our main shipping service providers include FEDEX, UPS, etc.
  4. During the busy Holiday season, processing times take longer than usual, and some delays are to be expected.
  5. Bluetti is not responsible for any shipping deliveries that may be affected by customs duties, delays or loss due to natural disasters, or air and ground transportation strikes or delays.